The average B2B team has $2.4M in pipeline at risk from blind spots no single tool can see. Customer City finds them. Starting at $0.
Best for trying it out
free forever
Get started with deal health monitoring. Install the Chrome Extension, connect Salesforce or HubSpot, and see results in minutes.
Find your first blind spot in 5 minutes
Get Started FreeWhat's included
Best for revenue teams
billed monthly
For revenue teams ready to scale. All 10 blind spot types, 7-factor health scoring, and 500 credits per month.
Protect your active pipeline
Get StartedWhat's included
Best for growing organizations
billed monthly
For growing organizations. Custom blind spot rules, priority support, and GraphSpace collaboration.
Revenue observability at scale
Get StartedWhat's included
Best for complex orgs
tailored to your org
Unlimited everything. SSO, dedicated support, custom AI models, and your choice of deployment: Customer City Hosted, Bring Your Own Storage, or Lakehouse Connect. Your data, your infrastructure.
Custom monitoring & compliance
Contact SalesWhat's included
The math is simple. Customer City pays for itself the first time it catches a deal your team would have missed.
Pro team of 10
$11,880/year
$99/user/mo × 10 users
One caught blind spot saves
$125,000 avg deal
ROI: 10x on your first save alone
What's your average deal size?
If it's above $12K, Customer City pays for itself with one save.
Even on the free plan, you get the core capabilities that make Customer City the revenue observability platform.
Simple, predictable usage-based pricing
Every plan includes read-only CRM access, SOC 2 compliance, and GDPR-ready data handling.
Swipe to compare all plans →
Free
$0 forever
Pro
$99/user/mo
Team
$299/user/mo
Enterprise
Custom
Core Platform
Credits & Usage
Alerts & Notifications
Security & Compliance
Support
Everything you need to know about pricing and plans.
Customer City is a different category. Your CRM records data, Gong analyzes calls, Clari forecasts outcomes. Customer City is the observability layer that reads across all of them to catch the blind spots none of them can see alone. Think of it like Datadog for revenue: it doesn't replace your infrastructure. It monitors it.
Most teams see ROI from their first saved deal. If Customer City catches one $125K blind spot that would have slipped, a Pro team of 10 ($11,880/year) gets a 10x return. In a typical 100-deal pipeline, we detect $2.4M in at-risk revenue. Even one save more than covers your annual investment.
Credits are used for actions that consume compute: exporting data, enriching contacts, and re-enriching records. Viewing your data, health scores, blind spot alerts, and using the Chrome Extension are always free and never cost credits.
Yes, 100%. We connect to your CRM and tools via OAuth with read-only scopes. We never write, modify, or delete any record in your systems. Your raw data stays in your tools. Customer City persists only hashed identifiers and computed metrics. We help you see what you're missing without ever storing your data.
Fast. Install the Chrome Extension (30 seconds), connect Salesforce or HubSpot via OAuth (one click), and start seeing deal health data immediately. Most teams are fully operational within 10 minutes.
You'll be notified when you reach 80% of your contact limit. You can upgrade to the next tier at any time. Your existing data and settings are preserved. Upgrading just unlocks more capacity.
Yes. Annual plans come with a 20% discount. Pro drops to $79/user/mo and Team drops to $239/user/mo when billed annually.
SOC 2 Type II is an independent audit that verifies our security controls are operating effectively over time. It covers data protection, access controls, encryption, and incident response. Your revenue data is handled with enterprise-grade security from day one.
No lock-in, cancel anytime. Since we only ever had read-only access to your CRM, your data is completely untouched. You can export any Customer City reports or insights before canceling.
Customer City never stores raw PII. We process transiently and persist only hashed identifiers and computed metrics. On the Free, Pro, and Team plans, metadata lives on Customer City-managed infrastructure. Enterprise customers choose their deployment: Customer City Hosted (default), Bring Your Own Storage (your S3/GCS/Azure Blob), or Lakehouse Connect (query your existing Snowflake, Databricks, BigQuery, or Redshift in place). With BYOS and Lakehouse Connect, your raw data never leaves your infrastructure.
Install the Chrome Extension in 30 seconds, connect your CRM, and see what your team is missing. No credit card required.